Market Insights

Summary of OTA fee calculation methods: How to find the actual return rate of our hotel

The nominal fee rate and actual rate of return are different. How to calculate actual margin by breaking down the settlement structure for each channel

2026.07.28

Summary of OTA fee calculation methods: How to find the actual return rate of our hotel

๐Ÿค” What the phrase โ€œ15% feeโ€ actually means

Many hoteliers understand OTA fees as simply โ€œa few percent of the reservation amount.โ€ However, if you break down the settlement structure step by step, the amount actually received by the hotel even with the same nominal fee rate It varies from channel to channel.

This article breaks down the structure of OTA fees and summarizes the formula for calculating our hotel's net revenue margin (Net Revenue Margin).

๐Ÿงพ 4 items that create a gap between nominal fees and actual revenue

The following items are deducted one after the other until 1 reservation from OTA is entered into the hotel bank account.

๋ช…๋ชฉ ์ˆ˜์ˆ˜๋ฃŒ์™€ ์‹ค์ˆ˜์ต์˜ ๊ฒฉ์ฐจ๋ฅผ ๋งŒ๋“œ๋Š” 4๊ฐ€์ง€ ํ•ญ๋ชฉ

Even if it's an OTA with a nominal fee of 15%, if all of the above items are added, the actual amount the hotel receives is the accommodation fee 70 to 75% levelIt can drop to

๐Ÿ’ฐ Real return calculation formula

Actual return = 100% โˆ’ (nominal fee rate + payment fee + exchange rate loss + promotion share rate)
Actual profit amount = room sales price ร— actual profit rate

Calculation example: 100,000 won per room per night

item

A channel (22% fee)

B channel (14% fee)

Room sales price

100,000 won

100,000 won

OTA nominal fee

-22,000 won

-14,000 won

Payment fee (2.5%)

-2,500 won

-2,500 won

Promotion share (3%)

-3,000 won

0 won (not involved in the discussion)

Hotel receipt

72,500 won

83,500 won

Actual rate of return

72.5%

83.5%

40 million won per year

Accumulated revenue difference based on 300 per month depending on channel selection, even for the same 100,000 won room

Even for the same 100,000 won room, there is a difference of 11,000 won for each channel. 3.3 million won per month for 300 reservations per month, A difference of close to 40 million won per yearIt accumulates as

๐Ÿ“Š General differences in fee structures by channel

OTA type

Nominal fee

Promotion pressure

trait

Global major OTA

18 ~ 30%

Very high

Price comparison is highly dependent on impressions

Major domestic OTA

12 ~ 22%

midterm

Seasonal discount sharing can be negotiated

Video-based OTA

8 ~ 16%

lows

Content asset accumulation structure

Book directly on our website

Payment fee only

none

Maximum margin, burden of securing traffic

Channels with the lowest nominal fees don't always have an advantage. Dosage ร— Actual Rate of ReturnThis is because it determines the final sales.

๐ŸŽฏ Channel mix decision making: It should be viewed as margin, not revenue

Channel evaluation score = monthly booking revenue ร— actual return rate ร— rebooking rate

channels

Monthly sales

Actual rate of return

Rebooking rate

Assessment score

A (global large)

50 million won

70%

10%

3.5 million

B (image-based)

20 million won

84%

35%

5.88 million

C (our home)

8 million won

96%

60%

4.61 million

Channel A has the biggest sales, but if you look at margin and rebookings together B is most efficientThis is it. If you only evaluate channels by revenue, it's easy to miss channels that actually generate revenue for hotels.

โœ… Actual yield inspection checklist

  • Of the 3 channels with the highest sales Actual receipt/sales price reckoning

  • Of channels that share promotions Annual cumulative contribution reckoning

  • Of each channel Rebooking rate Confirmation (can be checked in CMS or PMS)

Summarizing these three numbers alone, it becomes clear what the channel strategy is prioritized for the next quarter.